I contacted Palm today about being on my second Pre as there is a constant buzzing when on 2G calls which clearly comes from lack of proper protection for the speaker. Here is there response. Seriously Screw Palm! This is a widespread issue, my €40 Nokia phone can make a call over 2G however my €420 Palm Pre cant. wow

14:02 Me: hi
14:02 Agent: Thank you for contacting Palm Technical Support, how can I help you?
14:02 ME: There is a buzzing in the speaker when making calls over 2g
14:02 ME: on my GSM Pre
14:08 Agent: Could you give me one moment while I am working in your issue?
14:08 MEy: yes
14:08Agent: One more question, the other Pre had the same problem right? did you perform a reset?
14:08 ME: yes
It’s a hardware issue
14:09 Me: when making a voice call over 2g there is interferrence
14:09 Me: same as you would here when the phone is placed near a speaker
14:09 ME: this does not happen over 3G
as 3g opperates on a different frequencyand does not interfere with the speaker
i have spoken to other people with Pre’s and they have the same issue
it seems to be on every GSM PRe.
14:11 Agent: Pre was designed for 3G communications, that is why you are having issues with 2 G communications, It is a carrier issue.
14:12 ME: i can make calls no problem
14:12 ME: it’s a hardware issue
14:12 ME: 2g shoudlnt be interferring with the speaking on the phone
14:13 Agent: It is a matter of design rather than an issue.
14:13 ME: is Palm aware of this?
14:13 ME: Surely if I cannot make a call over 2g without interference on the line
14:14 ME: then it is palms fault
14:14 ME: every other phone i have is fine
14:15 Agent: Yes of course, because the Palm pre was designed to work exclusively with 3G networks.
14:16 ME: 3G coverage is not 100% so the pre is useless for calls outside of a 3g area
14:16 Agent: Is a carrier issue that cannot provide you a full 3G service.
14:16 ME: thank you for your asssistance
14:16 Agent: Is there anything else I can do for you today?
14:16 ME: however is it Palms fault for not testing the phone and sheilding it against 2g interferrence
14:16 ME: no thank you for your assistance
14:17 Agent: Thank you for contacting Palm Technical Support,have a nice day